SEEDING IDEAS | SPREADING CHANGE

Polln is a research-based consultancy, committed to understanding the complex systems that
inter-connect people and communities, the built and natural environment, and the imperative to transition to fair and sustainable energy usage.

We specialise in exploring, analysing and aligning those spaces where organisational processes meet human behaviour, to create more sustainable, equitable and enduring pathways to change.

As people-centred questioners and collaborators, we think critically about each client's goals, challenges and programme ambitions, to identify where to prioritise and focus precious resource, to achieve the most enduring and effective change.

PEOPLE | PLACE | PLANET

Polln Ltd was established in 2023 by Pippa Palmer, Research Strategist at LSBU’s School of Built Environment & Architecture, as a response to the urgent demand for evidence-based roadmaps and strategies for those sectors tasked with responding to the challenges of global decarbonisation.

From a background in delivering go-to-market and communication strategies based for commercial clients, Pippa’s recent academic research portfolio explores the intersection of the behavioural, market and engineering challenges of the net zero transition.

Polln now brings together a team of researchers, creatives and designers to apply the same systems thinking, behavioural insights and research methodologies, to help clients create more sustainable, equitable and enduring pathways to change.

“It has never been more urgent or important for every organisation - whether private or public - to respond intelligently to the pressing need to make fast-paced, effective change, if we are to forge an equitable, sustainable future for all.”

PIPPA PALMER | FOUNDER

Reflecting our strong ethos for cooperation and collaboration, Polln is proud to contribute freely to sector committees and work groups, and disseminate important findings on public platforms, to help spread learnings and accelerate the pace of change.

Pippa sits as co-chair of the Workforce Growth & Skills Development (Working Group 3) of the National Retrofit Hub, the non-profit bringing the retrofit sector together to share expertise and collaborate on delivering a National Retrofit Strategy.

RESEARCH | STRATEGY | SOLUTIONS

At Polln, we develop insights, strategies and share knowledge to redefine best practice and map successful pathways to change.

We work with universities, local authorities, housing associations, charities, educators and businesses at the interface between technical and social to pose research questions, find answers, shape strategies, and create 'right first time' tools to help deliver time-critical climate mitigation programmes.

Evidence-based research | roadmaps | solutions

  • Ghosts & Gaps (our own human v process analysis)

  • Theory of Change development & stress-testing

  • Ethnography, qualitative and quantitative research

  • Workshops for discovery, rapid learning & co-creation

  • Organisation & stakeholder alignment

  • Education, training & communications

  • Sector convening and knowledge exchange

  • Resources, broadcast and curated conversations

DELIVERING CHANGE

  • National, local & regional authorities

  • NGO’s & Community Organisations

  • Communities of Practice & Knowledge Hubs

  • Private & Commercial organisations

  • Schools, Colleges & Universities

SERVING SECTORS

  • Built Environment & Architecture

  • Social Housing

  • Retrofit Programmes, Markets & Skills

  • Global Energy Access

  • Academia & Education

GOALS > ALIGNED
people > connected
data > analysed
processes > redesigned
change > delivered

SEEDING | SPREADING | SHARING

At Polln, we believe the climate emergency calls for new approaches to creativity cooperation & collaboration.

As people-centred questioners and collaborators, our skill lies in gaining a deep understanding of the issues, before creatively designing the strategies
and 'right first time' tools to help our clients deliver on time-critical projects.

Reflecting our strong ethos for cooperation and collaboration, Polln also contributes freely to sector committees and work groups, and disseminates important findings on public platforms, to help spread learnings and accelerate the pace of change.